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Opened by Trinity Fruit Sales - Felicia

Updated: 3/10/2010 3:29:34 PM
I was trying to run sales report by customer 2005-2009. I am able to go back as far as 2006, but if I try any longer period than that I get an error message. View load failure, records loaded 131000,time elapsed 162 seconds. Details: The query failed to return any information. For more information, see the details. Exception of type"System. Out of memory exception"was thrown That was it, no more details available. Please advise. Thank you

Answered by Faceforward Team

Updated: 3/11/2010 11:46:45 AM

Felicia,

The "Out of memory" error is just that, your machine does not have enough memory to retrieve all of the requested records and it is failing. If you have access to a machine that has more memory that is one way to solve the problem, if not you can use data securities as a workaround.

Data securities allow for both row level and field level security and are applied at an information source level which means that all saved views for the information source will have the securities applied. If you hide particular fields from a saved view all of the saved views based on that information source will not see these fields. We are going to use it as a way to limit the number of fields we pull back form the database to lower the memory consumption. This method is best used to get your answer for your view and then reset it back to show all fields after you are done analyzing. Once again this is simply a workaround for running out of memory and even after doing this your system may still not have enough memory.

Verify you have rights

To do this you must have manage rights for the information source with which you are working. If you do not have the ability to set information source security you need to contact your administrator and have these boxes checked for you.
  1. Under the Tools tab, in the Users group click Users.
  2. Under the Users tab, in the Security group click Information Source.
  3. Locate the desired information source and Check both boxes.
  4. Click OK.

Apply Data Securities

To set data securities for a view do the following:
  1. Open the view that you are trying to load.
  2. Under the Tools tab, in the Users group click Data Security.
  3. Select your username from the list.
  4. Under the Fields tab only have checks in the boxes of those fields that are required, the more fields the more memory required.
  5. Click OK

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